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Features/Serial numbers

Serial number tracking & chain of custody

Track every unit individually, from the box it arrived in to the customer who bought it.

Available from Business

Overview

What it does

Flag a product as serialized and every unit becomes its own tracked record: received, sold, transferred, returned, with true per-unit cost, warranty, and a full chain of custody.

  • Turn it on per product. Only serialized items ever prompt for serial numbers.
  • Capture serials on receipt; pick or scan the exact units to sell, transfer or return.
  • Specific-identification COGS: each unit's real cost flows to margin, not an average.
  • A scannable serial registry shows any unit's full history: buy, sell, return, RMA.
  • Warranty dates per unit, with an expiring-soon report for proactive service.
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Inventory
Search or scan a SKU…Status ▾+ Product
ProductOn handStatus
Ridgeline Jacket · M / Navy48In stock
Trail Runner · 106Low
Canvas Tote0Out
Stainless Bottle 24oz124In stock
Merino Beanie · Gray31In stock
Repair Kit (bundle)18Kit

How it works

Serial numbers in three steps

  1. 1

    Flag the product

    Tick “Has serial numbers”. Nothing else changes for your other items.

  2. 2

    Receive by serial

    Enter or scan a serial for each unit as it arrives; cost and warranty attach to it.

  3. 3

    Follow every unit

    Sell, transfer and return specific serials; scan one to see its whole life.

Start running your back office in minutes

Free to start, no credit card. Import your catalog (or migrate from Square) and you're live today.